WHAT IS GYMDOCK?

GymDock is a monthly membership to the best gyms in your area.
We enable people to diversify their workout environments and get motivated by exploring new gyms while meeting new people in the process.
GymDock members get access to a select network of high-quality gyms. Presently, members can visit the same gym up to 5 times per monthly membership cycle.

HOW LONG IS A GYMDOCK MEMBERSHIP CYCLE?

Each GymDock cycle is one month in length and will automatically renew on the 1st of each month.
For example, if you buy your GymDock on February 1, your membership will renew on March 1. We'll pro-rate your first month's membership as needed.
Once your new month starts, you'll be able to revisit your favorite gyms and explore new facilities as we grow!
GymDock does NOT require an annual/long-term commitment. Cancel at any time ☺

HOW MANY VISITS DO I GET WITH A GYMDOCK MEMBERSHIP?

Presently, members get 5 visits per gym per month within our select network of gyms.
Members can use their visits anytime between the first day and the last day of every month.
Your visits will reset before the first of every month so that you can explore gyms again ☺

IF A GYM HAS MULTIPLE LOCATIONS, CAN I MAKE 5 VISITS PER MEMBERSHIP CYCLE AT EACH LOCATION?

Yup! Our visits work on a "per location" basis. We'll count your 5 visits for each location as long as that gym is within our select network.
This enables members to explore as much as they'd like ☺

HOW DO I TRACK MY VISITS?

Your mobile phone is your "membership card". Simply complete our "sign up" form. Then, download the free GymDock mobile app (iPhone/Android).
The app will track your number of visits per location and will keep stats for you.
Just show your phone to the front desk and you're all set!

IS GYMDOCK MEMBERSHIP ELIGIBLE FOR INSURANCE REIMBURSEMENT?

We're actively working with insurance providers to help our users get reimbursed for staying fit and healthy. This will also depend on your insurance provider.
Employers may choose to cover our memberships as well. Please contact us with details to see how we can help :)

CAN I GET A GYMDOCK MEMBERSHIP FOR FREE?

For a limited time, we're giving away free memberships to anyone who can successfully refer GymDock to a potential gym/facility.
If the gym that you refer joins GymDock's partner network (which is free to do), then we'll make sure you get rewarded by granting you a few months of free GymDock membership.
Sweet, right? :)

CAN I CHECK-IN TO GYMS TO LET OTHER "GYMDOCKERS" KNOW OF MY PRESENCE?

Of course! You can meet fellow GymDockers if they are checked-in to the same location. We encourage our members to meet new people, learn new things, and make friends ☺
The GymDock app has a social network that allows our members to post statuses, create profiles, message members, and share media like pics and videos.

CAN I CANCEL MY GYMDOCK AND SIGN-UP TO ONE GYM THAT I REALLY LIKED?

Yes! We encourage this! Our network of gyms loves to see GymDock members make the change to an exclusive location after using GymDock.
Of course, you can continue to remain with GymDock for as long as you'd like.
Either way, we're always here to make your gym experience and transition very smooth ☺

CAN I GET "SOCIAL" WITH GYMDOCK?

Yup! As a GymDock member, you'll get access to our social network of fellow GymDockers.
This grants you messaging privileges to other members, social networking functions, and an overall great social experience as gym enthusiasts.
Meet new people. Make new friends. Share workout tips ☺

DO YOU HAVE A MAP OF ALL OF THE GYMS?

Yes. We are constantly growing our map with new partnerships of high-quality gyms.
We only choose the best locations so that your experience is great.
Want to have your gym listed in GymDock? Ask your facility to email us ☺

CAN I PUT MY GYMDOCK SUBSCRIPTION ON HOLD?

Of course! We know that things come up and life gets busy. For a limited time, we'll put your subscription on hold for $9 per month.
Just email us and we'll take care of it for you ☺

WHAT IS THE CANCELLATION POLICY FOR GYMDOCK?

There is no fee to cancel your GymDock membership. You can cancel your membership at any time. There is a $49 reactivation fee
if you cancel your membership but decide to rejoin GymDock in the future. If you need to take a break from GymDock, you might wish
to consider putting your membership on hold ☺

DO YOU HAVE A MOBILE APP?

Yup! GymDock is available for Apple iPhone and Google Android. Once your membership is activated, we'll grant you full access to mobile,
where your phone will serve as your membership card ☺

CAN'T FIND THE ANSWER TO YOUR QUESTION?

Send us an email at info (at) gymdock (dot) com. We're here for you ☺

 

 

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